[Closed] Viki on roku keeps crashing

The viki app on my roku keep crashing after a few minutes and I did all the things it says on the other post and my roku is up to date . What should I do ?
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    Hi there,

    Thanks for writing in to us with your issue.

    We will be reaching out to you via a ticket on the Help Center shortly so as to gather more information about your device.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Hope this helps!

    Cheers,
    Michelle

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