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I have Firetv, Viki app does not give me google option to log in.
I have Firetv, Viki app does not give me google option to log in. I have reinstalled Viki on both my phone and Firetv to no avail. Thus I tried to log in with my email through the instructions given to login with email for Google. So it says to change password. I sent for a link but the link keeps sending me to viki.com and nothing shows up but my Viki home page. So it's a circle of continue for asking for a link to change my password and not being able to. So frustrating.
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Hi there,
We're sorry that the removal of the Google sign in button on the Fire TV app has cause confusion.
To clarify, all the Facebook/Google/Rakuten sign in buttons lead to the same Code login page on the Fire TV app. Thus, you may click on any of those button to log in via a TV code.
For detailed steps on how to log in with a TV code, please refer to the 'Fire TV' section on this article.
Regardless, we are aware how this log in display might be confusing to users and are continuously working on improving this process.
Cheers,
Michelle
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