hi! I had been watching Viki thru my Samsung tv internet browser and now I’m not able to. It says that I have to either upgrade or change my browser, which I’m not able to. I’m unable to connect Viki thru chrome
Browsing through your tv browser is not a supported mode of watching on Viki and that is likely why you are facing issues.
Instead, we can recommend other options to watch Viki from your TV, such as Chromecast, Roku, Apple TV, or using an HDMI cable.
If you TV has Google Play Store installed, you may also download the official Viki app for Android TV.
For more information, you can refer to viki.com/apps for a list of TVs and devices that we do provide full support towards. If you need help logging into your various devices, please see this guide article.
For other technical issues, please send details (screenshots included) to our Help Center at bit.ly/VikiHelp and we will get back to you as soon as possible.
The official Viki app on the Samsung App Store is no longer available. Any other Samsung Store apps with the 'Viki' name are not supported by us and you will not be able to stream videos there.
Instead, we can recommend other options to watch Viki from your TV, such as Chromecast, Roku, Apple TV, or using an HDMI cable.
If you TV has Google Play Store installed, you may also download the official Viki app for Android TV.
For more information, you can refer to viki.com/apps for a list of TVs and devices that we do provide full support towards. If you need help logging into your various devices, please see this guide article.
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hi! I had been watching Viki thru my Samsung tv internet browser and now I’m not able to. It says that I have to either upgrade or change my browser, which I’m not able to. I’m unable to connect Viki thru chrome
Hi shruiti_nand3_224
Browsing through your tv browser is not a supported mode of watching on Viki and that is likely why you are facing issues.
Instead, we can recommend other options to watch Viki from your TV, such as Chromecast, Roku, Apple TV, or using an HDMI cable.
If you TV has Google Play Store installed, you may also download the official Viki app for Android TV.
For more information, you can refer to viki.com/apps for a list of TVs and devices that we do provide full support towards. If you need help logging into your various devices, please see this guide article.
For other technical issues, please send details (screenshots included) to our Help Center at bit.ly/VikiHelp and we will get back to you as soon as possible.
Thank you,
Michelle
Hi there,
Thank you for writing in to us.
The official Viki app on the Samsung App Store is no longer available. Any other Samsung Store apps with the 'Viki' name are not supported by us and you will not be able to stream videos there.
Instead, we can recommend other options to watch Viki from your TV, such as Chromecast, Roku, Apple TV, or using an HDMI cable.
If you TV has Google Play Store installed, you may also download the official Viki app for Android TV.
For more information, you can refer to viki.com/apps for a list of TVs and devices that we do provide full support towards. If you need help logging into your various devices, please see this guide article.
Hope this clarifies!
Best,
Michelle
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