Viki Standard Pass limit of One Device Streaming.
One of my favorite features of the Viki app is participating in the timed comments.
Prior to February 22, 2023, I was able watch Viki on my TV and use my android phone to simultaneously stream the episode so I could partake in the timed commentary. I am unable to reply from my TV so I would use my phone to stream and reply as the screen is too small to comfortable watch with my 58 year old eyes🤓. Now I am no longer able to enjoy the timed commentary participation because of the new 1 device only streaming limit.
The current use of 1 device for Viki Standard Pass accounts greatly hinders my user enjoyment and I truly hope Viki will reconsider 2 device streaming for Viki Standard Pass users.
I didn't realize how much I enjoy and miss using this feature until I could no longer use it.
Thank you for introducing so many of us to the world of Asian Dramas.
评论
I am so unhappy with Viki’s decision to increase their Standard fee and limit the device to just one at the same time. Now 2-people households have to either take turns watching Viki or switch to the more expensive Plus which is for 4 people. Ridiculous. They should at least increase the device limit to 2 for Standard, after all, they just increased the price.
I agree with this comment. I wish Viki had not limited the screens since they increased the price. The could have at least given the option to add an additional screens. I am now thinking of watching my shows via another streaming platform.
Totally agree with shandakoomson_881. There are other streaming platforms that are not so constrictive. Viki is probably trying to copy device limits from ******* but that company has an astronomical library and all shows are available to all subscribers. With Viki, not all shows are available if you pick Standard. So they limit BOTH the shows you can watch and the number of device as well while increasing the subscription fee. I would probably stop complaining about price increase and device limits if Viki made all shows available to all subscribers, too, and if they had a bigger library that could match that of the more popular streaming company. I can’t abandon Viki for now though bec I paid for an annual pass. I hope Viki changes their policies so that more people will stay.
This one device limit was a horrible decision. I'll be cancelling mines when the annual renew date is near.
i am only one person and i am not streaming on two devices but viki says i am and will not stream on my computer. this has never happened before. i even logged out on my laptop to fix the problem but it still won't stream on my desk top
Z_skyfish,
Try contacting Viki Support. They have good customer service. Here’s their email:
noreply@viki.zendesk.com
Thanks. The issue did resolve itself as I knew it might but in the interim I was a bit anxious. Probably because it lasted more than five minutes and I wanted to watch my program NOW:) So addicted to the immediacy of the computer world.
I agree with the lack of consideration. At least 2 devices should be allowed under the standard. I just discovered this issue when I tried watching from another device. Seems that I have to disconnect from the main device to access another? Left my main device behind, now on holidays trying to login into another and does not allow me. Very dissapointed. The Plus membership allows up to 4 but we are not in America. I am considering too cancelling my membership due to the restriction of 1 device.
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