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[Closed] Won’t let me download episodes

Even thought I have a subscription Vikis not letting me download episodes. It shows that it’s gonna load them but they never download, which I’ve been trying to fix for days. Any ideas that could help?
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    Hi there gabrielacruzf_963,

    Thanks for writing in!

    We will be reaching out to you via a Help Center ticket shortly to gather more information about your issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Hope this helps!

    Thanks,

    Ellen

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