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[Closed] Viki pass not working

I have a paid subscription to Viki pass for over a year now - why does it tell me to subscribe when I have a subscription ? Thank you

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    Hello bopha_333,

    Thank you for contacting us with your concern.

    We have seen your ticket in our Help Center and it's already being attended to. We will close this to avoid the confusion of multiple requests.

    Have a nice day!

    Thank you,

    Marc

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