Joshua G
Customer Experience Manager
Visão geral da atividade
Latest activity by Joshua G-
Joshua G comentou, Comentário oficialHello irfanmangrio_865, Firstly, we want to thank you for supporting Viki.Our content partners count on us to protect the legal rights to shows on the Viki service, including where such shows are u...
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Joshua G comentou, Comentário oficialHi there! Thanks for getting in touch with us. Due to app compatibility issues, we are unfortunately unable to support issues on older devices that don’t have the current device requirements needed...
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Joshua G comentou, Comentário oficialHi there!Due to Chromecast and app limitations, for Autoplay to work while Chromecasting, the device has to be active and the Viki app has to be in the foreground prior to the next episode. I hope ...
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Joshua G comentou, Comentário oficialHi there!I'm really sorry to read that! I'd like to suggest that you reset your password before trying to log in via Email and Password again: Reset your password Visit viki.com/forgot_password E...
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Joshua G comentou, Comentário oficialHi there! Really sorry to read this! Could you please try taking the following steps on your Firestick device before trying again: Turn off your device Unplug the Firestick from your TV Wait 3 sec...
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Joshua G comentou, Comentário oficialHi there, Thanks for writing in! I'm afraid that the Viki app cannot be installed on your Sony TV unless it runs Android TV OS. I'd like to suggest that you take a look at our apps page for more up...
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Joshua G comentou, Comentário oficialHi there! Thanks for your feedback! At the moment we do not support Paypal. However, I can recommend subscribing via iTunes or Google Play as they support Paypal. Also, subscribing via iTunes or Go...
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Joshua G criou um artigo, Por que estou vendo uma mensagem de "Erro inesperado" ao fazer login na Apple?
Se você estiver vendo 'Erro inesperado' ao tentar se inscrever ou fazer login com a Apple, por favor, desvincule sua conta Viki antes de tentar novamente. Desvinculando seu Apple ID Vá para Con...
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Joshua G comentou, Comentário oficialHi there! On our end, we see that subtitles do shift up when you hover above the player controls. To make sure this is not a browser issue can you please try the following? Log out from your accou...
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Joshua G comentou, Comentário oficialHi there!I'm afraid there currently are no plans for Learn Mode to be available on Roku at the moment. However, we do thank you for your feedback and we've escalated your thoughts to our product te...