We understand that you're still seeing ads despite having a subscription. As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.
Please help to respond there too as this post will be closed to prevent multiple requests confusion.
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Hello doris_v2001_939,
Thanks for writing to Viki Community Support!
We understand that you're still seeing ads despite having a subscription. As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.
Please help to respond there too as this post will be closed to prevent multiple requests confusion.
Thank you,
Darl
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