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Qin Qin... and Promise of Chang'an
My caption system doesn't work suddenly. I set it on "on always", but it keeps moving to "off." Please tell me how to fix this problem.
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Hi there,
We're sorry that the video you want to watch hasn't been subtitled yet.
We don't actually translate or subtitle content ourselves; instead, our passionate volunteer community (people like you!) subtitle content on Viki. You can learn more about our volunteer community here.
When subtitles for a video don’t appear or are incomplete, the community has not finished with the subtitling yet. This is especially the case for On-Air titles. But don't worry, they'll get to it very soon!
You can check a video if it has been completely subtitled by referring to the subtitle completion percentage at the bottom of the video thumbnail.
Hope this clarifies!
Best,
Michelle
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