[Solved] Why am I still seeing ads?

• Comentário oficial

  

  Michelle (CX)

  26 de junho de 2020 08:49

  Hi all,
  
  We were experiencing some issues previously, which have since been fixed by our engineers. We sincerely apologise for any inconvenience that might have been caused.

  1. If you were logged out of your account and could not log back in, please try logging in once again. Refer to this if you need help logging in.
     
     
  2. To continue accessing your favourite videos, watched shows, and Viki Pass benefits, kindly log out and back into your Viki account.
     

  Otherwise, If you continue to experience issues, please send details (screenshots included) to our Help Center at bit.ly/VikiHelp and we will get back to you as soon as possible.
  
  Cheers,
  Michelle

  Ações de comentário Permalink
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  beautyandbaubles_je_909

  24 de junho de 2020 12:38

  I watched last night on my android with no problems, this morning I'm watched on TV roku with ads. Very frustrating since I have a paid acct.

  2

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  kcrobins12_952

  23 de junho de 2020 14:32 (Editado 23 de junho de 2020 14:36)

  This problem started for me today too.  Why am I paying to be interrupted with ads?

  1

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  steven_spring_577

  23 de junho de 2020 21:52

  I am see ing ads all of a sudden why?

  1

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  elilindaalcazar73

  23 de junho de 2020 13:37

  me too

  0

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  fjudge1951

  23 de junho de 2020 13:41

  i am having the same problem

  0

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  malidot

  23 de junho de 2020 13:52

  I am a Viki Plus subscriber.  Why am I getting ads when I want to watch.

  0

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  gfpirazzini_467

  23 de junho de 2020 16:15

  Having the same problem as well but only on my Roku TV. On my iPhone and iPad I can play videos without ads fine even the ones that are locked on my Roku TV with my Standard Pass. I can hook my phone up to my TV but it doesn’t play in full screen. Very frustrating.

  0

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  lesiabowen_225

  24 de junho de 2020 02:31

  Not only am I seeing ads but a series that I normally watch has a hold on it can’t view

  0

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  christine_oriol

  23 de junho de 2020 13:32

  I having the same problem too

  -1

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  ashertpqa_754

  23 de junho de 2020 13:55

  Why am I seeing ads on as a Viki Plus subscriber?

  -1

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