[Closed] Last Empress - video freezes
For the past week whenever I watch The Last Empress, especially in the evenings and at night, it keeps freezing. Sometimes when I try to refresh the video that helps, other times it starts at the beginning of the episode (not where I left off), and when I try to go to where I left off it plays several ads and then immediately freezes again. So I try to refresh the page and the exact same thing happens.it starts at the beginning of the episode, I try to go to where I left off it plays several ads and then immediately freezes again. And I can't finish watching.
The only "solution" I've found is to watch another show on Viki until I can try watching The Last Empress the next day. Then I'll be able to watch it again ... until evening rolls around and I suddenly start having problems all over again.
I seem to be able to watch other shows just fine. It's only with The Last Empress that I've been having problems.
This is using Windows 10 with the Chrome browser.
Comentários
Hello,
Thank you for writing in to us.
I'm sorry you're experiencing issues with the video player.
To make sure this is not a browser issue can you please try the following?
Are you still experiencing these issues with the video player? If so, can you please provide the following information?
Thank you so much for your help. I'll look forward to your reply.
Best,
Michelle
Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.
Publicação fechada para comentários.