Hello, I have the app downloaded on my Samsung phone and on my smartTV, but to watch dramas on Microsoft PC I have to watch them via internet site and the quality is not the best because the video screen "jumps" (creates a kind of flickering). On the advice of support I tried changing the browser but the problem persists. I disabled HDR in my PC thinking that was the cause, but nothing--the problem is still there. The interesting thing is that videos in youtube, even at 1080p quality do not create any viewing problems.
Would anyone be able to help me please?
Thank you,



1 comentário
  • Comentário oficial

    Hi sofy9694,

    Thanks for writing to Viki Community Support about your quality issue on

    We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,

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