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[Closed] How to change color of letterbox bars

The letterbox bars on the top and bottom of the screen when watching Three Body (the Chinese 30 episode series) are grey instead of black. I'm watching on a Sony XBR75X900F. How do I change the color of the bars to black. The grey is annoying!
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  • Comentário oficial

    Hi b_lyeo_403,

    Thanks for writing to Viki Community Support! 

    We're sorry to hear about the frustration you're experiencing with the grey bar on your TV screen instead of black. We understand how this impacts your viewing experience.

    We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Darl

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