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[Closed] Caution Sign when downloading

When downloading button is pushed a caution sign is given instead of the actual video downloading. I’ve deleted app & I’ve signed out…deleted cache history and still getting error . I’m using the latest version on new iPad iOS system…please help
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  • Comentário oficial

    Hi misst007,

    Thanks for writing to Viki Community Support! 

    We understand that you're unable to download videos on your iPad. We've seen your ticket on the Help Center and it has been attended to. We’ll be closing this to prevent confusion of multiple requests.

    Should you have any further questions, please feel free to contact us anytime. Have a great day!

    Thanks,
    Darl

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