Respondida

[Closed] videos not playing on viki.com

saying server or network error.  or not supported

2

Comentários

12 comentários
  • Comentário oficial

    Hi everyone,

    Thank you for reaching out to Viki Community Support!

    We apologize for encountering this issue. We understand how important an uninterrupted viewing experience is to all our users.

    This video playback issue is now fixed so you can continue watching your shows on Viki.com! For users on our website, you might need to clear cache & cookies to refresh the page and see the fix.

    To do so, kindly refer to this article: How do I clear the cache and cookies on my devices?

    For other technical issues, please send details (screenshots included) to our Help Center at watch.viki.com/TechSupport and we will get back to you as soon as possible.

    Thank you,

    Darl

    Ações de comentário Permalink
  • is anyone else having this issue?

     

    0
    Ações de comentário Permalink
  • i'm having the same issue

    1
    Ações de comentário Permalink
  • Me too having the same issue since morning 

    0
    Ações de comentário Permalink
  • Guys when I cleared cache from my browser it works 

    1
    Ações de comentário Permalink
  • how do i clear the browser cache?

     

    0
    Ações de comentário Permalink
  • https://www.youtube.com/watch?v=T9oAWAxJ03A you can use this guide video to help you clear your cache 

    0
    Ações de comentário Permalink
  • didnt work for me.. all it did was signed me out

     

    0
    Ações de comentário Permalink
  • I cleared my computer with CCcleaner to evacuate historic cookies and so on and I connect me again to Viki and it works again. Nettoyer votre ordi en éliminant historiqe cookies (j'ai utilisé la version gratuite de ccleaner) et çà marche à nouveau. Conseil donné par un autre membre du forum que je remercie

    0
    Ações de comentário Permalink
  • we shouldnt have to be doing this..I did not want to clear my cache..its a viki issue and they should solve it

     

    0
    Ações de comentário Permalink
  • I am using edge..i cleared cache and it did not work for me

     

    0
    Ações de comentário Permalink
  • The same with me. Its says network or server failure. 

    0
    Ações de comentário Permalink

Publicação fechada para comentários.

Não encontrou o que estava procurando?

Nova publicação