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[Closed] Viki videos will not load
Was watching a show and right in the middle the video stop and said "this media could not be loaded, either because server or network fail or format has been suspended" so I cleared my cache, updated browser, restarted my pc , and a few other things just to get back on the websites and every show I try to watch it says the same thing. I do not know what else to do
Comentários
Hi everyone,
Thank you for reaching out to Viki Support!
We apologize for encountering this issue. We understand how important an uninterrupted viewing experience is to all our users.
This video playback issue is now fixed so you can continue watching your shows on Viki.com! For users on our website, you might need to clear cache & cookies to refresh the page and see the fix.
For other technical issues, please send details (screenshots included) to our Help Center at watch.viki.com/TechSupport and we will get back to you as soon as possible.
Thank you,
Darl
thank god there's someone with the same issue. i was frustrated and sent a request to viki with the screenshot. i thought there was something wrong with my pc.
I have the same problem today on my PC but not on my TV and phone !
Strange ...
Same problem here. Is this problem on viki side?
Same problem as well.
Le problème est résolu pour moi/The problem is solved for me.
same problem here
nothing is loading
Guys when I cleared cache from my browser it works
cleared my cache, restart the PC a thousand time .... nothing is loading !
any solution for me?
Mine started working again, I think they are working on it because I did nothing after posting about it and went to bed. After I got back on the site, everything was working.
Hopefully it continues to work
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