[Closed] No subtitles roku express

No subtitles on the new shows only the older shows have them. I am using the roku express. I am watching two shows that just posted their new eposides and they are not showing the English subtitles. I tried installing the app and then logging out. I even checked the cc button but nothing is working. Its been two days. I can see them on my laptop and phone. Please help


3 comentários
  • Comentário oficial

    Hi everyone,

    Thanks for writing to us with your subtitle concern with Viki on Roku.

    We're aware of this issue on Viki and we apologize for the inconvenience this has caused you. 

    Do follow this post for more information/updates as this duplicate topic would be closed.

    We appreciate your patience and understanding in this matter. 


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  • I have a Roku stick and subtitles suddenly disappeared for me as well. It actually happened while I was watching the shows. Nothing seems to bring them back, and it has been a couple days for me as well. After reading this I went in and tried some older shows and a few of them are working.

    I can watch all of them with subtitles on my phone but not on my roku.

    I hope it gets fixed soon.

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  • Hello, good morning!

    They are already aware of this issue and are working to resolve it as soon as possible! You can be assured that the subtitle error will be resolved soon. Don't worry!

    For a possible solution, please click/tap here.

    XOXO, dorothy_

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