[Closed] Unauthorized email address change and lost of paid subscription 2/6/2023

Today 2/6/23, someone changed my email address without my authorization, thus making me lose the annual Premium subscription that I just renewed in Nov 2022. I have had account with Viki for a long long time. 

Please help solve this and restore my subscription. Thank you!

Help request ID is #1680287



1 comentário
  • Comentário oficial

    Hi vananhsweet_225,

    Thanks for reaching out to Viki Community Support.

    We've seen your ticket on the Help Center and it will be attended to shortly. We’ll be closing this to prevent confusion of multiple requests.

    Should you have any further questions, please feel free to contact us anytime.

    Have a great day!


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