For those of us who pay for this VIKI service, we should be compensated for the long delays in not having this episodes missing problem issue resolved. From 3/21/22 through when you fix it.
Every now and then I encounter an episode for the Law of the Jungle show that shows the message: "Oh no! We had a little hiccup but don't worry! (Error: VSF_6401) Please try again in a few minutes....