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[Closed] viki pass

the fact that we have ads is enough, why do we have to have viki plus just to watch episodes? I'm not mad I'm actually curious. half of the shows I've watched and now are re-watching need viki pass to watch the rest. Only two episodes are available and the rest are locked. it's such a bummer because most of my favorite shows are like this :( like "light on me" watched it when it came out then watched a few different times, and started watching it again today and barely noticed the episodes were locked. They weren't locked before but now they are, I can't even really watch anything because half the shows on here are locked like that and this is my go to site to watch dramas, especially BLs, on :((

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    Hello loveshua,

    Thank you for getting in touch with Viki Community Support!

    Viki is free! There's no need to pay to watch certain videos on Viki or the Viki apps.

    We have a Viki Pass subscription service that lets you watch exclusive content, free of ads, and in HD when available. More info here.

    If you do not wish to pay a subscription, you can still watch certain content with ads and SD quality on our website or apps. 

    Alternatively, you can check if and when you'll be able to watch the show without a Viki Pass subscription by viewing the episode list. The number of days left before it is available for non-Viki Pass subscribers will be displayed below each episode. 

    If there are no number of days displayed, this means that the episode will require a Viki Pass subscription indefinitely.

    Hope this helps for now. Please let us know if there is anything else I can do for you today.

    Cheers,

    Darl

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  • I paid $99.99, for Viki pass plus and cant use it. Ive been tryi g for months, so can you either reimburse me my $99.99 or add 6 months to my subscription and fix it.

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  • Hello puinsai652002_662,

    Thanks for writing to us with your concern.

    As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Darl

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