On the Roku version of Love like the Galaxy, only 10 episodes are posted. They aren't in any particular order either. 20 episodes have suddenly disappeared over night. On the mobile version, they are all there, but I enjoy watching on my TV. What is going on?
Thanks so much for your patience with us! Our engineers have gotten back to us and this Roku issue has been fixed. Please try to reinstall the channel first if you're still encountering problems.
If you continue to experience this issue after, please send details (screenshots included) to our Help Center at bit.ly/VikiHelp and we will get back to you as soon as possible.
WORKED WITH ROKU SUPPORT AND ROKU SAYS IT IS NOT THEIR PROBLEM AND I TOLD THEM -- IT IS THEIR PROBLEM BECAUSE VIKI IS PROVIDING THEM A BROKEN APP
AND OUR COMMENTS HERE FALL ON DEAF EARS!!!
AND VIKI STATUS ON TWITTER MAKES NO MENTION OF THIS PROBLEM AT ALL!!!
I have the same issue.
Thank you for reaching out to us.
We're sorry that you're experiencing this issue regarding Roku. Our team is aware of it and will be looking into it as soon as they can.
We've also forwarded all the information you provided to our engineering team and we expect to have a resolution for this problem when possible.
In the meantime, you may try watching from another supported device.
If you have any other concerns, you may reach out to us at: bit.ly/VikiHelp
We appreciate your understanding and patience on this matter.
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