[Solved] Viki roku all shows blocked
Signed up for Viki plus on Roku. I could watch free shows before signing up. After signing up ALL shows are blocked. I can't watch a single show. The free week will expire and a payment will come out and I won't be able to watch a thing.
Sorry for the wait! Our engineers have gotten back to us and this Roku issue has been fixed. Please try to reinstall the channel first if you're still encountering problems.
If you continue to experience this issue after, please send details (screenshots included) to our Help Center at bit.ly/VikiHelp and we will get back to you as soon as possible.
I'm having the same issue. I've subscribed for almost yer and suddenly i can't watch anything on my tv/roku but everything is fine on my mobile app.
So am I
All my content is blocked too. I’ve been a subscriber for many months. Today everything is blocked.
They must be having issues today. I have been a subscriber several years and it happens on occasion. I am unable to watch through my Roku today as well.
I'm paying for services I can't watch when will the issues be fixed.
same here, so whats the problem? why cant we watch chinese dramas on Roku
WORKED WITH ROKU SUPPORT AND ROKU SAYS IT IS NOT THEIR PROBLEM AND I TOLD THEM -- IT IS THEIR PROBLEM BECAUSE VIKI IS PROVIDING THEM A BROKEN APP
AND VIKI STATUS ON TWITTER MAKES NO MENTION OF THIS PROBLEM AT ALL!!!
i think all of it is down at the moment. ending my subscription until this is fixed
Does Viki have techs that monitor these posts that may have and answer to our problem?
I have the same problem with my Roku.
Same here, I can't watch any shows from Viki on Roku -- everything says "content blocked"? I'm tearing my hair out ... I only watch Viki on my TV.
Cant watch it on Roku, and when you try to watch it on line everything keeps buffering and jerking...Wish someone did monitor these posts...
I have had this for over a year and have never had any issues with it. I can still watch on my phone and iPad, it just isn’t working on my Roku. All of the shows, including one my daughter was watching yesterday is blocked.
Having same problem here.
Having the same problem -- any update when the issue will be fixed
When is the problem with blocked content on the Viki TV app going to be fixed?
Just starting having the same problem as of yesterday 7/28/22. Any answers as to why this is
happening and if it will be corrected? Have loved Viki on roku up until now.
Thank you for reaching out to us.
We're sorry that you're experiencing this issue. Our team is aware of it and will be looking into it as soon as they can.
We've also forwarded all the information you provided to our engineering team and we expect to have a resolution for this problem when possible.
In the meantime, you may try watching from another supported device.
If you have any other concerns, you may reach out to us at: bit.ly/VikiHelp
We appreciate your understanding and patience on this matter.
VIKI: "We appreciate your understanding and patience on this matter."
I don't understand at all and feel frustrated. I have been very patient with Viki in the past but have come to understand they make nicey statements and then days and weeks and even months go by with comment or resolution.
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