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[Closed] Trailers won't play; kicks me out of Viki

Episodes play but trailers won't play via Roku. When I click on a trailer to play, it kicks me out of Viki completely.
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    Hi lching59_979,

    Thanks for reaching out to us.

    We're sorry that you're experiencing this on your Roku. We’re aware of this and our team is working on it. We hope for your patience and understanding in this matter. 

    Best,

    Nina 

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