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[Closed] Rakuten Viki not working

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jen_wds_33
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Rakuten viki on my Tv not working for 2 days now ,it says “Oh no,something went wrong “and “were looking into this as you eead this ,Try again.Its annoyingand frustrating .
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    Darl
    Hello there,
     
    Thanks for writing to us with your concern.
     
    As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.
     
    Please help to respond there too as this post will be closed to prevent multiple requests confusion.
     
    Thank you,
    Darl
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