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[Solved] The advertisement for public watch party

Dear Viki,

Your new project to Watch Party was introduced 3 days ago to my account, it looks very interesting but I have not been able to remove the steps to either join or to watch any of my dramas. I’ve tried to remove it to see my shows to no avail. Could you please remove it or show me how to unblock.

 Thanks for your help, I’m desperate to see all my dramas again. 

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  • 공식 댓글

    Hi there,

    The Watch Party pop-up issue should be resolved with the steps listed in our previous note. If you are still having technical issues, please send details (screenshots included) to our Help Center at bit.ly/VikiHelp and we will get back to you as soon as possible.

    Thank you,
    Michelle

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  • Hi there,

    Our team is aware of the Public Watch Party pop-up issue on the iPad app, and they are looking into fixing it as soon as they can. 

    In the meantime, you may try these workarounds to see if it helps:

    • Close the Viki app completely, and reopen it again
    • Uninstall the Viki app and add it back
    • Restart your device
    • Use another device to log into your account and close the pop-up message

    Hope this helps for now and we will provide updates when available.

    Best,
    Michelle

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