We understand that you were trying to take screenshots of shows/dramas but it only appeared as a black screen.
This is because of Viki's implemented feature to protect copyrighted content for different dramas or shows on Viki.
Hope this clarifies everything! If you are experiencing other technical issues, do send details of it (screenshots included) to our Help Center at bit.ly/VikiHelp and we will get back to you as soon as possible.
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Hello nipabithidas2007_182,
Thank you for writing to Viki Support.
We understand that you were trying to take screenshots of shows/dramas but it only appeared as a black screen.
This is because of Viki's implemented feature to protect copyrighted content for different dramas or shows on Viki.
Hope this clarifies everything! If you are experiencing other technical issues, do send details of it (screenshots included) to our Help Center at bit.ly/VikiHelp and we will get back to you as soon as possible.
All the best,
Suijin
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