no sound while watching the drama
Thank you for writing in.
We're sorry to hear that you're currently experiencing these issues. In order for us to understand the problem, can you please share with us the following information?
1. Your current location2. What device you're currently experiencing issues with?3. What is the Operating System of this device or computer?4. If the issues are happening on the Web, what browser version are you using?5. Is this happening on specific shows or for all?
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