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My Viki movie has no sound. How do I unmute Viki? Saw another post saying to right click Viki but don’t see that to click on. Thank you for any + All help, I am new to Viki
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  • Hello there,

    Thanks for writing to us! I'm sorry you're experiencing these problems on Viki.com.

     

    To make sure this is not a browser issue can you please try the following?

     

    1. Log out from your account
    2. Clear your browser cache and cookies How do I clear the cache and cookies on my web browser?
    3. Close your current window, then launch a new window
    4. Log in to your Viki account
    5. Try again from another browser

     

    Are you still experiencing these issues? If so, could you please share with me the following information?

     

    • Browser version and operating system. Click here to see all related information — you will get a link with all the information we need. Please share this link with us.
    • Your current location
    • A screenshot or screencast of the error message or issue

     

    I look forward to your reply!

     

    Best,

    Kristoffer

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