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[Closed] english subtitles
lost all my english subtitles. was on last episode of general and I. I don't know how to get it back.
lost all my english subtitles. was on last episode of general and I. I don't know how to get it back.
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Hello collettms49_84,
We're sorry to know that you're experiencing subtitle issues with Viki on your Roku TV Device.
To make sure this is not an app problem can you please try the following?
As subtitle language, size and style of your Viki Channel is determined by your Roku device's system settings, please try these steps to adjust your subtitle settings too:
Are you still having the same issues with the Viki channel? If so, can you please provide the following information?
Thank you so much for your help and we'll look forward to your response.
Best,
Charisse
Viki Community Team Member
Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.
I lost my subtitles and even the ICON to access it. What do I do
Hi seva_184
Thanks for writing to us with your subtitle concern.
Your ticket on the Help Center has been attended to and we'll be closing this to prevent confusion of multiple requests. If you have other questions, please reply to the ticket on the Help Center and our team will assist further.
We appreciate your patience and understanding in this matter.
Thanks,
Michelle
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