답변함

[Closed] Certain shows aren't loading

So I'm trying to to watch some shows like Search, Arsenal Military Academy, and Her Private Life but they aren't loading at all. Specifically Arsenal Military Academy, and Her Private Life have been unable to load at all for months. Other shows work just fine they load and I can watch them but every now and then I find shows I really want to watch but can't because the whole show wont load at all. Is there anything I can do to fix this? Like I have tried signing out and logging back in, I've tried not signing in, I've tried shutting down my computer and turning it back on, I've tried reloading the site and nothing works. The shows do work on my phone though which is even weirder (I just don't like watching on my phone though and would like to be able to watch these shows on my computer). 

1

댓글

  • I'm having the same problem, too. Some shows load and others don't. I can get all shows on my phone, but my eyes can't take the small screen for too long. What is going on?

    0
    댓글 작업 고유 링크
  • I am having the same problem. Some shows load and others don't. I tried troubleshooting, cleared history, cookies and cache. Disconnected modem and reconnected. Disconnected Wifi and reconnected. Nothing works. Oddly I can watch all videos on my phone but agree with others it's too small and prefer to watch on my computer. I pay for Viki Pass Plus. What is happening? 

     

    0
    댓글 작업 고유 링크
  • Hi both,

    Thanks for writing in to us with your issue.

    We will be reaching out to you via a ticket on the Help Center shortly so as to gather more information about your device.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Hope this helps!

    Cheers,
    Michelle

    0
    댓글 작업 고유 링크

게시물 댓글 달기가 중지되었습니다.

원하는 것을 찾지 못하셨나요?

새 게시물