[Closed] viki will not update on Apple TV

I received a notice to update the Viki App on Apple TV.

A screen pops up with a button that says "open" ...then it just goes back to Viki...which I can't open until I update.

It is a constant merry-go-round with no solution.

Can someone at Viki give clear instructions on what needs to be done?

Customers need proper guidance please.

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  • I have the same problem, I reinstalled the Viki app,Viki still not updating, still receive the message to update.

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  • Hi both,

    Thanks for writing in to us with your issue.

    We will be reaching out to you via a ticket on the Help Center shortly so as to gather more information about your device.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Hope this helps!

    Cheers,
    Michelle

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