[Closed] Tale of the Nine Tailed Ep. 8 won't play

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  Michelle (CX)

  2020년 11월 09일 02:44

  Hi everyone,

  Please try to clear your browser's cache and cookies before trying again first.

  If you are still facing the same issue, please let us know these information:

  • Browser version and operating system. Click here to see all related information.
  • Does this issue occur on your other devices too? eg. mobile app or another laptop/computer
  • If you have another internet connection, does the issue occur while connected to that too? eg. mobile data

  Thank you,
  Michelle

  Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

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  stylechild013_445

  2020년 11월 01일 01:29

  I too am having similar issues with that show as well as a few others. I don't know what to do about it and tried turning my router off and back on but I don't think this is on us but on Rakuten Viki.

  0

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• 

  Michelle (CX)

  2020년 11월 02일 08:27

  Hi both,

  Episode 8 of Tale of the Nine-Tailed seems to be working fine now.

  Please try to clear your browser's cache and cookies before trying again.

  If you are still facing the same issue, please let us know these information:

  • Browser version and operating system. Click here to see all related information.
  • Does this issue occur on your other devices too?

  Thank you,
  Michelle

  Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

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  rshewell56_912

  2020년 11월 06일 18:15

  This is happening to me also. Episode 8 does not come on.  It just is black with the circle spinning. What is wrong? 

  0

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  thomas9901_361

  2020년 11월 07일 06:07

  I have the same problem. It started maybe 4 days ago (and reported) and it's still not resolved.

  I was able to watch episodes 1 thru 7 with no problem.

  Episode 8, black screen, circle just keeps spinning.

  I tried going back to previous episodes and I'm experiencing the same problem with them now.

  Please resolve

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  brownmakiah56_101

  2021년 01월 16일 00:26

  its also happening to me episode 8 keeps loading and its just a black screen and its doing the same on all the shows i try to watch

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• 

  Michelle (CX)

  2021년 01월 19일 04:39

  Hi brownmakiah56_101
  
  Thanks for writing in to us with your issue.
  
  We will be reaching out to you via a ticket on the Help Center shortly so as to gather more information.
  
  Please help to respond there too as this post will be closed to prevent multiple requests confusion.
  
  Cheers,
  Michelle

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