답변함

How to delete Subscription?

 Hi,
 i need to cancel  my viki pass.  But if i  open  Subscription  and seting and  choose  " cancel plan"  it just transfer me to  FAQ page  and  tell me to  do  what i have already done...

0

댓글

  • Sorry a have found it,  i didn´t  notice in need to be done on phone app (  WHY????)

    0
    댓글 작업 고유 링크
  • Hi there,

    As your subscription was made via your Android app, cancellation has to be done the same way too. This is because the billing platform is under Google Play Store and linked to your Google account.

    However, we've checked and can verify that your subscription is cancelled now.

    Hope this clarifies!

    Cheers,
    Michelle

    0
    댓글 작업 고유 링크

댓글을 남기려면 로그인하세요.

원하는 것을 찾지 못하셨나요?

새 게시물