[Closed] I forgot my password and when I try to click the link in the email, it just sends me to the home screen.

I forgot my password and I went to the forgot my email page on the website. I put in my email and got the email to reset my password. When I click the link in the email that it says to click, it just takes me to the home page instead of somewhere to change my password. I would appreciate some help if anybody can!

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  • I'm having the same issue. I would appreciate it if this was fixed soon before I can't get back into my account!

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  • Hi both,

    Thanks for writing in to us with your login issue.

    As this involves your account details, we will be reaching out to you via a ticket on the Help Center shortly with more assistance.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Hope this helps!

    Cheers,
    Michelle

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