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[Closed] Refund

I have an existing Request #1250453 which I opened on 15 August 2020. I chased for a response on 31 Aug but we have still not had a response. You seem to be ignoring us. My Wife and I opened two accounts and paid two subscriptions in error. We would like a refund for one account and keep the other account in place. More detail is in the request #1250453. Can you respond and help please??

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    Hi there,

    We're sorry for the delayed response!

    Your ticket on the Help Center has been attended to and we'll be closing this to prevent confusion of multiple requests.

    Hope this helps.

    Best,
    Michelle

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