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[Solved] Background music is to loud in all episodes in oh My General drama

Can ya please fix music in background in all episodes of oh my general I can’t hear them speaking because whenever there is loud music or even when we turn up volume we can’t here them what they saying can ya please fix this issue for oh my general I report this issue already and I try to keep my volume medium so that I can hear what people saying in oh my general please fix this viki.
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    Hi both,

    Apologies for the long wait, our team has finally received improved video versions of << Oh My General >> and this audio issue should be fixed.

    If you have not gotten to finish watching this, feel free to return to this title and continue watching.

    For other technical issues, please send details (screenshots included) to our Help Center at bit.ly/VikiHelp and we will get back to you as soon as possible.

    Cheers,
    Michelle

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  • Hi there,

    Thanks for writing in to us with your issue.

    Our team is aware of the feedback for the loud background audio of << Oh My General >> and is working with the content provider to replace the videos with an improved version.

    As the video replacement might take some time, we suggest watching another title and coming back to this later.

    Hope this helps for now and we will get back to you once there are any updates on this issue.

    Best,
    Michelle

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  • I can see that the above complaint was logged nearly a year ago, is anything happening on improving the sound for Oh My General. I am currently watching it and the music is still a problem. Not only is it too loud, but there is so much of it that it can be distracting. It really ruins a really fun series. 

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  • Hi jenny_noble_418,

    Our team will be working with the Content Provider again to see how this issue can be resolved. 

    We will let you know if there are any updates.

    Thanks,
    Michelle

     

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