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[Solved] Her Private Life subtitles out of sync on Apple TV

Hello! The subtitles for Her Private Life are out of sync. I played a few other dramas and those were fine. The subtitle for Her Private Life, appear and disappear way to fast and it’s hard to follow what’s going on since the characters are still speaking but the subtitles have already disappeared. Would greatly appreciate a fix! Thanks!

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    Hi there,

    The subtitle issue is now fixed so you may return to this title and continue watching :)

    If you are still having technical issues, please send details (screenshots included) to our Help Center at bit.ly/VikiHelp and we will get back to you as soon as possible.

    Cheers,
    Michelle

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  • Hi there,

    We're sorry that you're experiencing this subtitle issue on iOS apps. Our team is aware of it and is working on fixing it.

    We'll be leaving this post on-hold while we wait for a response from our team and will provide you with an update when possible.

    In the meantime, you can watch the affected titles on our website Viki.com or on our other non-iOS apps.

    Hope this helps for now. 

    Best,
    Michelle‍

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