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[Closed] Standard vs Plus
Just did a search of available shows and found that there are only 48 shows available for Standard pass and over 1340 for Viki Plus. This only happened after the outage of 5 and 6 August. How can you justify charging 50 dollars for Standard and only 48 shows?
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Hi there,
We've recently made changes to our content lineup. Starting on August 6th, 2020, the Kocowa catalog of shows as well as selected Viki shows will require either a Viki Pass Standard or Plus subscription to access.
If you are looking for Standard-exclusive titles on the Explore page, do note that there is currently an issue with the filter results being reflected accurately. Thus, there are actually more than 48 titles available for Viki Pass Standard subscribers.
We apologize for this inconvenience, and you may lookout for the 'Standard' label under a title's thumbnail while on the Viki homepage instead.
Hope this clarifies!
Best,
Michelle
Hi, I recently bought a standard pass to Viki Rakuten, and now it turns out that I have a very limited access to a lot of the K-drama’s I want to see. I would like to upgrade to Plus Pass but cannot find out how I must do that.
And: what is the use of giving people with a Standard Pass access to one episode and some promotional material of a particular show, if they cannot see the rest of the series unless they move to America or Southeast Asia?
Hello emjvanhorn_2,
Thanks for writing to Viki Community Support!
We appreciate your interest in upgrading your subscription. As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.
Please help to respond there too as this post will be closed to prevent multiple requests confusion.
Thank you,
Darl
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