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Rokuten Viki app on Samsung Smart TVs

I cannot locate the Rokuten Viki app on the App Store on my new Samsung smart tv. I thought I could do that.

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  • Hi there

    The official Viki app on the Samsung App Store is no longer available. Any other Samsung Store apps with the 'Viki' name are not supported by us and you will not be able to stream videos there.

    Instead, we can recommend other options to watch Viki from your TV, such as Chromecast, Roku, Apple TV, or using an HDMI cable.

    For more information, you can refer to viki.com/apps for a list of TVs and devices that we do provide full support towards.

    Hope this clarifies!

    Best,
    Michelle

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  • I use the browser of my tv as i do the computer

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  • Hi shallom,

    Similarly, web browser video playback on TVs are no longer supported on Viki.

    Mobile web browsers do not provide the same video watching experience and are more likely to cause playback and video loading issues.  

    For the best experience, do consider other options to watch Viki from your TV, such as Chromecast, Roku, Apple TV, or using an HDMI cable.

    Cheers,
    Michelle

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  • why is it that your app is not offered on the samsung tv or on the kindle tablets? I'm truly disappointed.. That I can only view your app on my phone or on certain tvs.  

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  • This is ridiculous. There's no reason to subscribe to VIKI if I the only way I can watch is on my phone or computer or I have to purchase something else to use it on my TV. 

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  • Use the TV browser, even if they say they don't support it, it works.

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  • Viki app is back on the Samsung tv App Store.... it has all the viki tv shows but how to I pair my viki to my tv as it won’t let me as link is still unavailable

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  • Hi hadisaa,

    The official Viki app on the Samsung App Store should not be available as it is no longer supported by us. Any other Samsung Store apps with the 'Viki' name is not the official version and you will not be able to stream videos there.

    For more information, you can refer to viki.com/apps for a list of TVs and devices that we do provide full support towards.

    Hope this clarifies.

    Best,
    Michelle

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  • Is this issue with Viki or with Samsung? When can we expect a resolution to this issue?

    I agree with the comments above - this is ridiculous!

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  • I find it ironic that Viki app is not supporting their app on Samsung TV's especially when that's all the products you see on the shows!

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  • I also just purchased a Samsung Smart TV and was very disappointed not to be able to use Viki on it.  I'm not about to pay for Apple TV on my new TV even if I could figure out how to stream Viki on it, which I can't. Ok, If I could I might.  Of course screen sharing doesn't work either.

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  • Shame. I was subscribed to viki on my phone and was enjoying it, however too annoying to watch on phone and screen share doesnt work. I have PS4, Xbox and Samsung TV's. All other subscription services are available on those platforms except for Viki. Just could not justify buying a Chromecast, Roku or Apple TV just purely for Viki and their severe lack of device support. Please improve your device support to either Samsung TV's or PS4.

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