[Closed] "Video failed to load" on ALL shows on android tv
Did anyone having the same issue watching movies/dramas on Android TV and keep getting this error message "The video failed to load" recently?
I have uninstalled/reinstalled the app on my tv.... Login/relogin...
I even factory reset my TV. But nothing seems to work!
I saw the customer support asking the following questions, here's my answers:
>Does this occur on all shows? I tried about 15 different dramas new and old. Only "I-land" ep1 works... Nothing else..
>What version of the Viki app are you using? Version 2.6.1
>Do you get the same issues while on another internet connection? Yes. Mobile data. 2.1 and 5 speeds of wifi bandwidths... I tried them all..
>What's your device and Operating System version. MI 4x android TV (model mitv-axso2) Android version 9
The same dramas played fine on browser on my computer. Can someone help please? Thanks!