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[Closed] <email removed for security purposes>

I have viki pass but now am getting commercials
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  • Hello,

    Thank you for contacting Viki Community Support.

    I looked up your email address, and can verify that your Viki Pass subscription is linked.

    To ensure that you have your subscription benefits reflected, I have logged you out of your old sessions so please log back in and ensure that your profile/account page states your username piggyface55_293.

    If that doesn't fix the problem, please let us know and we'll be glad to help. Be sure to send full-monitor screenshots of any of the issues you see. Remember not to include personal details (eg. email and billing information) for security purposes.

    Thank you,
    Michelle

    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

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  • Account is back

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  • All new shows are blocked please fix this problem right away thank you

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  • Hi piggyface55_293,

    We will be reaching out to you via a ticket on the Help Center shortly so as to gather more information about your issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Best,
    Michelle

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