[Closed] videos not loading correctly

the video is in the upper left hand corner and only about an 1 1/2" in size the rest of the screen is black and grey --- it's weird  with a huge arrow right in the middle of the screen

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  • Hi there,

    We're sorry that you were experiencing issues.

    Your ticket on the Help Center has been attended to and we'll be closing this to prevent confusion of multiple requests.

    Hope this helps!

    Cheers,
    Michelle

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