[Closed] Is there an ongoing problem with servers?

Recently I have been unable to watch anything on viki because nothing loads. I have tried both website and mobile app. Is this going on everywhere? Otherwise please fix it. I am in India

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  • Hi there,

    Thank you for writing in.

    We're sorry to hear that you're currently experiencing these issues. In order for us to understand the problem, can you please share with us the following information?

    1. What device you're currently experiencing issues with?
    2. What is the Operating System of this device or computer?
    3. If the issues are happening on the Web, what browser version are you using?
    4. What are the specific titles + episodes that have this issue?
    5. A screenshot of the issue or any error messages you might see.

    Thank you,
    Michelle

    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

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