[Solved] Subtitles not showing on Chromecast 4/17/2020

The subtitles are not showing on TV when using Chromecast. The subtitles are displayed on my laptop but on my TV. Please note that the subtitles are displayed on TV when using my iPhone. However, the subtitles do not appear big enough to read when casting to TV via the iPhone which is why I prefer casting from my laptop. I did not have this issue until today. It was working last week but for some reason the subtitles are no longer showing now when casting to TV using Chromecast. Please fix this issue. Thank you. 

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    Hi everyone,

    We're pleased to say that this subtitle issue is now fixed! Please try to watch your shows via Chromecast again.

    Hope this helps and do let us know if this issue still persists for you. 

    Thank you,
    Michelle

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  • Yo tengo el mismo problema, por favor solucionen el problema o envien que debo hacer para arreglarlo, gracias.

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  • Hi everyone,

    I'm sorry that you're experiencing this subtitle issue when using Chromecast from your web browser. Our team is aware of it and is working on fixing it.

    We will provide you with an update when possible. Meanwhile, we suggest watching on your web browser or on any other of our supported apps. Alternatively, you may want to Chromecast from our iOS or Android apps. 

    If you need help with subtitle customisation on the mobile apps, please refer to these guides:

    How do I change subtitle size, font & color on iOS?

    How do I change subtitle settings on Android app?

    Thank you,
    Michelle

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  • I have also the same problem here in Norway. 

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