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[Solved] Ads freezing player/viki page

after every ad playback freezes and have to wait 30sec - 1min to get out of fullscreen to refresh page on every ad. Doesnt matter if i watch or skip ads, player just freezes and subs are off after every refresh. I have tried chrome and opera so far
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  • Same here, it just freezes to a black screen forever, plus when i refresh the page the ads restart from 0 and randomly freeze again.

    I've been trying to resolve the issue for 30 minutes now

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  • Same :ccc

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  • Hi everyone!

    We're sorry for the inconvenienced caused but this issue should now be fixed.

    If you are still experiencing this issue, please send us more details and a screenshot over at our Help Center: bit.ly/VikiHelp

    Thank you,
    Michelle

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