[Closed] Viki wont connect to my chromecast ultra

Hi, I just recetnly bought a chromecast ultra to connect viki. It worked the first time I tried it but on the 3rd day, it doesn't connect anymore. It just keeps loading on my device and on ny smart tv on showed rakuten viki. I have tried rebooting my google home and restarted my phone and i logged in and out on my viki account. What seems to be a problem though?
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    Hi there!

    We're really sorry about this! Our engineers are working on a fix at the moment and we'll provide an update as soon as we can.

    I'd like to suggest that you follow this post for updates.

    Thank you,
    Joshua

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