[Closed] “The video failed to load”

Hi, I’m trying to watch the show “VIP” on my TV where I downloaded the viki app. I am an annual pass plus holder. I cant seem to watch VIP. It keeps saying “the video failed to load” . My internet is working fine. What’s the problem? Thank you!


  • Hi there,

    Thanks for writing in to us and we're sorry to hear you are experiencing issues with the Viki app.

    We have received your ticket via the Help Center and will be replying there to get more information about the issue.


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