[Closed] Dalja's spring

I have been watching Dalja's Spring and the video keeps stopping with the message that the media playback was aborted due to corruption or it is not supported on my browser. This has been happening on more than one episode. I have not had this problem on other videos

 

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  • Hi there,

    Thanks for writing to us! I'm sorry you're experiencing these problems on Viki.com.

    This is a known issue but several users have feedback that clearing the cache/cookies helps. Thus, please try the following steps first:

    1. Log out from your account
    2. Clear your browser cache and cookies How do I clear the cache and cookies on my web browser?
    3. Close your current window, then launch a new window
    4. Log in to your Viki account
    5. Try again from another browser

    Hope this helps but do let me know if the issue still occurs for you.

    Best,
    Michelle

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