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[Closed] Ads on Viki Pass Standard

Since yesterday, 10/11/19, ads have been appearing throughout my shows, on all devices, I.e., iPad, tv with Roku.  

I have a subscription on Viki Pass Standard, so there shouldn’t be any ads.

Please help. 

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  • Hi there,

    As this involves Viki Pass, we will be responding to your ticket via email shortly!

    Cheers,
    Michelle

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