[Closed] Study Mode / Learn mode

I experienced this reallly often now, latest at "The secret life of my secretary": I activated learn mode so I can learn Korean while reading English subtitles, but it doesn't work since they are totally not synchronized (Korean sentence and english subs). Why is that? And this was not the only drama ... many many drams have this issue. So learning is not possible because the sentence is delayed or come too early as the voice ...

Thanks for looking into this.

 

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    Hi there,

    As of July 31, 2023, we have made the difficult decision to sunset the Learn Mode feature. To find out more, click here.

    We appreciate your understanding in this matter. If there is anything else we can help you with, do reach out to our Support Team at watch.viki.com/UserSupport.

    Thank you,
    Michelle

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  • Hi there!

    I'm sorry that you're experiencing this issue. Our team is aware of it and is working on fixing it.

    I forwarded all the information you provided to our engineering team and we expect to have a resolution for this problem soon. 

    Best,
    Joshua‍

     

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